Works

UI / LINE

Customer journeys from acquisition to management using SNS, LINE, and landing pages.

SNS · LINE · LP acquisition journey preview image

SNS · LINE · LP acquisition journey

Case study

A case study designing the flow from SNS posts to LP, LINE sign-up, forms, and customer management.

ProblemAcquisition worked, but it did not connect to post-inquiry handling and management.

ApproachOrganized the SNS → LP → LINE → form → customer management journey, including handling and management.

Design Journey design / LINE Official setup / Form design

ToolsLINE Official / SNS / LP

導線設計UX